Privacy policy

Last Updated: November 1, 2025

ConejoMeals.com (“Conejo Meals,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use:

  • Our website at ConejoMeals.com, and
  • Our Conejo Meals mobile applications

(collectively, the “Service”).

By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Account Information

When you create an account or make a purchase, we may collect:

  • Name
  • Email address
  • Password or login credentials
  • Phone number
  • ZIP code or city

B. Purchase & Certificate Information

When you buy a certificate on Conejo Meals, we collect:

  • Certificate purchase history
  • Certificate redemption codes
  • Your name (which is shared with restaurants for redemption purposes)

We do not share your email address or phone number with restaurants.

C. Payment Information

We do not store or process your payment card details directly.

All payments are handled by secure third-party processors, such as:

  • Shopify
  • PayPal
  • Apple Pay
  • Venmo, etc.

These providers may collect information necessary to process your payment (for example, your payment card number, billing address, or other financial data). Their use of your information is governed by their own privacy policies.

D. Device, Log, and Diagnostic Data

We may automatically collect certain technical information when you use the Service, including:

  • IP address
  • Device type (e.g., iPhone, Android, desktop)
  • Operating system
  • Browser type (for website use)
  • App version
  • Usage logs
  • Crash reports and diagnostic data

We use this information to help maintain security, improve performance, and troubleshoot issues.

E. Analytics & Tracking Technologies

We use generic, non-identifying analytics tools to understand how users interact with the Service and to improve it over time. These may include:

  • Page or screen views
  • Feature usage and engagement metrics
  • Aggregate purchase behavior
  • Email open and click tracking (via providers such as Klaviyo)
  • Basic analytics provided by Shopify or similar platforms

We may also use advertising pixels or similar technologies in the future to measure the effectiveness of our marketing campaigns and to deliver relevant promotions. These technologies do not provide restaurants with your personal contact information.

We do not sell your personal information.

2. How We Use Your Information

We may use the information we collect to:

  • Provide, operate, and maintain the Service (website and app)
  • Process purchases and deliver certificates
  • Facilitate and verify certificate redemption
  • Communicate with you about your account, purchases, and updates
  • Send you marketing communications (you may opt out at any time)
  • Monitor and improve the performance, security, and usability of the Service
  • Detect, investigate, and prevent fraud or other illegal activities
  • Comply with applicable laws and regulations

3. How We Share Your Information

We share your information only with the following categories of service providers or partners, and only as necessary to provide the Service:

  • Ecommerce & infrastructure providers (e.g., Shopify)
  • Email and communications providers (e.g., Klaviyo)
  • Payment processors (e.g., PayPal, Apple Pay, Venmo, etc.)
  • Participating restaurants, which receive your name and certificate code solely to verify and process redemptions

We do not sell your personal information, and we do not share your email address or phone number with restaurants.

We may also share information if required by law, to respond to legal process, or to protect our rights, users, or the public.

4. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the following rights with respect to your personal information, subject to certain limitations:

A. Right to Know

You may request information about:

  • The categories and specific pieces of personal information we have collected about you
  • The categories of sources from which the information is collected
  • The business or commercial purpose for collecting the information
  • The categories of third parties with whom we share personal information

B. Right to Delete

You may request that we delete personal information we have collected from you, subject to certain exceptions (such as completing transactions, detecting security incidents, complying with legal obligations, and similar legitimate business needs).

C. Right to Correct

You may request that we correct inaccurate personal information we maintain about you.

D. Right to Opt Out of Sale/Sharing

We do not sell your personal information.

E. Right to Limit Use of Sensitive Personal Information

We do not collect sensitive personal information as defined under the California Privacy Rights Act (CPRA) in a way that would trigger this right.

How to Submit a Request

Email: info@ConejoMeals.com

We may need to verify your identity before processing certain requests.

5. Children’s Privacy

The Service is intended for individuals 16 years of age and older. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take reasonable steps to delete it.

6. Data Security

We use reasonable technical, administrative, and physical safeguards to help protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Any changes will be effective when posted. Your continued use of the Service (website or app) after an updated Privacy Policy is posted constitutes your acceptance of the changes.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

ConejoMeals.com
5706 Corsa Ave., Suite #200D
Westlake Village, CA 91362
Email: info@ConejoMeals.com